In the first part of this series I explored what makes a good stakeholder interview in general. In this article, I will write about how to use open questions, sketches and thinking out loud during stakeholder interviews. These techniques from the fields of usability and user experience can make interviews with project stakeholders more effective. Let's [...]
What is the value of sketching? The act of sketching, of using hand and brain in a coordinated effort, leads to clear thinking. Literally, we can "grasp" ideas better once we've sketched them out.
More and more people seem to be sharing their colorful sketches and presentation notes on Flickr. Sketching is on the rise! I enjoy seeing how people combine words and drawings to capture information or explore an idea-using what I call a storytelling approach to note taking. Many of us first think of mind maps when [...]