Trust is a leader’s most valuable asset. Building it takes time but losing it can happen in an instant. A broken promise, a lapse in judgment, or a careless email can quickly erode trust. When trust is broken, your response is crucial. Be ready to repair and rebuild.
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About the author
Mark Milotich is an authority on leadership and personal change. His keynotes energize audiences around the world. As a coach, he asks the "unasked" questions that spur reflection and development. His no-nonsense approach provides leaders at all levels with practices they can use. Mark is the founder of Claxus Consulting.
