Learning to Have a Difficult Conversation
Tom Truly is project manager on a project that has recently missed a deadline and lost a key customer. Sarah, the project sponsor, has called a meeting with Tom to discuss progress. She has been under pressure from senior management to “fix” the high-visibility project. Sarah is angry that Tom didn’t inform her in advance about the project issues. Every time she asked Tom how things were going, he answered: “Tip top!”
The Power Pose
Does your body language have an impact on whether you close the sale or get the job offer? You bet it does. And in ways that might surprise you.
The Message Is Clear
Emails can be sent across the world in a matter of seconds but that doesn’t mean effective messages take no time at all. To deliver results with offshore team members, project managers must actively work at understanding how their own background influences their methods and behavior.
What Are You Working On? How is the Project Going?
Whether you are standing in line in the cafeteria or walking across the office lobby, you run into people who want to hear what you are working on. It helps to be prepared for these ad-hoc encounters and view them as informal opportunities for building credibility and relationships.
How to Present, Part 3, Preparing for a Large Audience
Apart from the stage fright that many of us feel, presenting to a large audience is usually easier than presenting or facilitating for a small group.
How to Present, Part 2: Preparing For a Small Audience
In many ways, presenting to a small audience is more challenging than presenting to a large group (stage fright aside). In my experience, you can expect more detailed questions with a small audience.
