Mental Simulations and Other Ways to Make Better Decisions

If asked how you make decisions, you might say it depends on the kind of decision and how quickly you need to decide. Do you follow a formalized process or framework for making decisions? Probably not. Although many of us are familiar with the classic decision-making process of understanding the problem, identifying and evaluating alternatives, [...]

2019-08-07T13:39:49+01:001 July, 2009|Tags: , , , |

How to Interview Stakeholders, Part 2

In the first part of this series I explored what makes a good stakeholder interview in general. In this article, I will write about how to use open questions, sketches and thinking out loud during stakeholder interviews. These techniques from the fields of usability and user experience can make interviews with project stakeholders more effective. Let's [...]

2019-08-07T13:48:58+01:0027 February, 2009|Tags: , , , , , |

How to Interview Stakeholders, Part 1

Journalists are experts at interviewing people. However, we can all benefit from better interview techniques. A good interview helps us understand expectations, gain insights and win people for our cause. For project managers, interviewing is an important technique for clarifying stakeholder requirements. Software developers should read Scott Ambler's essay on interviewing techniques for Agile Modeling. [...]

2017-08-25T16:49:45+01:001 February, 2009|Tags: , , , |

New Years Resolutions for Project Managers

Most of us make resolutions for the new year. And almost as many of us break them. "Research shows that about 80 percent of people who make resolutions on Jan. 1 fall off the wagon by Valentine's Day," says Marti Hope Gonzales, associate professor of psychology at the University of Minnesota, according to the New [...]

2017-08-25T16:05:48+01:005 January, 2009|Tags: , |