Mental Simulations and Other Ways to Make Better Decisions

Do you follow a formalized process or framework for making decisions? Probably not. Although many of us are familiar with the decision-making process of understanding the problem, identifying and evaluating alternatives, then choosing the alternative with the highest rating, we usually don't go through all these steps. Instead, we use heuristics, rely on past results, or follow other people's actions.

Learning to Have a Difficult Conversation

Tom Truly is project manager on a project that has recently missed a deadline and lost a key customer. Sarah, the project sponsor, has called a meeting with Tom to discuss progress. She has been under pressure from senior management to “fix” the high-visibility project. Sarah is angry that Tom didn’t inform her in advance about the project issues. Every time she asked Tom how things were going, he answered: “Tip top!”

Keeping Stakeholder Relationships On Course, Part 2

In Part 1 of Keeping Stakeholder Relationship on Course you identified your stakeholders, analyzed their impact and set an influence strategy. Here I will discuss how to implement your influence strategy.

Keeping Stakeholder Relationships On Course

Managing stakeholder expectations can feel like steering a boat through rough seas. The “seascape” around the project is constantly changing. In this article I introduce an approach for managing stakeholders to maximize support and minimize interference.

The Message Is Clear

Emails can be sent across the world in a matter of seconds but that doesn’t mean effective messages take no time at all. To deliver results with offshore team members, project managers must actively work at understanding how their own background influences their methods and behavior.

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